Anne Gentle recently announced in her blog the availability of her new book entitled Conversation and Community: The Social Web for Documentation.
The author shares a sample chapter which accounts much about online communities these days and how people are motivated to contribute to documentation. Regardless of background, training, or education, people who have a sense of belonging in an online community are motivated to contribute information because they feel a sense of freedom in sharing these information to other users. Much like in Open Source documentation where users of the same interests and goals connect, share, and exchange information.
Below is the free chapter from Anne Gentle's Conversation and Community.
Free Chapter Conversation and Community
Read Anne Gentle's full post here.
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